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Why is My USPS Package Stuck In Transit? Complete Guide

Why is My USPS Package Stuck In Transit? When we shop online and receive packages quickly, there is often excitement associated with receiving them.

USPS tracking displays the “In Transit” status, which causes a wave of concern for customers. However, the journey between sender and recipient isn’t always as seamless as we hope.

It is not uncommon for people to wonder, “Why is my USPS package stuck in transit?” This blog post will explore the intricacies of shipping, including how you can understand why your package might be stuck in transit and possibly speed it up.

USPS labels your package “in transit” when it begins the delivery process. For domestic shipments, the package may be at a USPS sorting depot; for international shipments, it may be at customs. # Why is My USPS Package Stuck In Transit

Packages can get stuck in transit for a variety of reasons: loss, damage, or even a failure of the USPS tracking system.

It is more likely, however, that the US Post Office has misplaced, mislabeled, or overlooked your package. It’s fairly easy to locate once you realize it’s missing.

What Does Your Package Stick In Transit Means?

As a retailer, you must be getting anxious about your customers’ orders if you are dealing with a package that is stuck in transit. You checked the tracking information for the package, but it isn’t moving forward. 

You will be notified when your package is in transit when USPS delivers it. When your package becomes stuck, the tracking system will notify you, or you will receive a notification that reads, ‘Your package is moving through the USPS network and is on its way to its final destination’.

While the notification is meant to reassure you that your packages will arrive soon, it does not reveal where they are currently. Although this message does not give you a specific address, it is meant to reassure you that your packages are on their way. # What Does Your Package Stick In Transit Means?

A USPS freight motorist picks up your package at a local post office, then delivers it to its next destination once it has been picked up by a USPS freight motorist. After your package is scanned, it will be uploaded onto the departing truck, which will appear on your USPS tracking system as in transit. 

In the Network Distribution Center (NDC), your package will be delivered to you. A large regional office is responsible for routing emails to a variety of different locations. Packages are sorted in NDC, and once sorted out, they are taken to the next depot, or sent out if they are to be delivered nearby. 

You will be able to track your package throughout its journey, except if it doesn’t move at all, once it’s been scanned. # What Does Your Package Stick In Transit Means?

USPS generally indicates that your package is stuck in transit when it has not been scanned at any distribution depot in the last 24 hours; this means that no one knows where your package is at the moment. 

How do I contact USPS customer service?

You can contact USPS customer service by using any of the following methods if you would like to speak with a representative:


If you are looking for a USPS location near you, you can find it by searching by city, state or ZIP code to find the one nearest to you. Email:

 You can provide them with some details about your concern by filling out an online form on their website.


In order to reach USPS directly, dial 1-800-ASK-USPS (1-800-275-8777) during their business hours which are eight a.m. until eight p.m. Eastern Time on Monday through Friday and eight a.m. to six p.m. Eastern Time on Saturday.

Call Informed Delivery Technical Support at 1-800-344-7799 if you need technical assistance with your Informed Delivery service. Email Informed Delivery User Support if you have questions about your specific Informed Delivery service.

Customer service representatives are provided with the same tracking information as USPS Tracking, so it is important to keep that in mind.

Please call 1-800-222-18111 if you have any additional questions or concerns about your package. If you have any trouble using any of their services, we recommend that you call them.

Individuals with hearing impairments, hard of hearing, deaf-blindness, or speech impairments may connect with USPS through the Telecommunications Relay Services (TRS) program managed by the FCC.

It is always a good idea to keep the tracking number handy in case USPS needs to communicate about a package.

What is the average delivery time for USPS packages?

It typically takes USPS packages the following amount of time to arrive, depending on the service you select:

  • Priority Mail Express delivers overnight
  • First class Package Service: 1 – 3 business days
  • USPS Retail Ground: 2 – 8 business days
  • First-Class Mail – Letters: 1 – 3 business days
  • First-Class Mail – Large Envelopes: 1 – 3 business days
  • Parcel Select: 2 – 8 business days
  • Priority Mail: 1 – 3 business days
  • Priority Mail Flat Rate: 1 – 3 business days
  • Priority Mail Regional Rate: 1 – 3 business days

We are able to provide you with international services if you contact us at the following address:

  • Priority Mail International: 6 – 10 business days
  • Global Express Guaranteed: 1 – 3 business days
  • Priority Mail Express International: 3 – 5 business days
  • First Class Package International Service: 6 – 20 business days

It has been estimated that the average delivery time across the nation for mail and packages is approximately 2.6 days, according to the USPS. Please note that these are only estimates.

If you are looking for a specific package, you should always check the tracking information for a more accurate delivery estimate.

What Does Stuck In Transit Mean?

Your package is ready and on its way to delivery when it says it is “in transit to the next facility”. You can change the delivery status using USPS with messages like USPS awaiting item, USPS pre-shipment, or being processed through the facility if you are using USPS.

Let’s begin with pre-shipment since there are several stages involved in the shipping process. # stuck in transit

Why is My USPS Package Stuck In Transit

Why does the USPS tracking say “ In Transit ” for long time?

If your package is on its way to its final destination, the “In Transit” status indicates it is on its way. A package may appear to be “in transit” for quite some time for a variety of reasons.

It can remain in this status until it is delivered to you. # stuck in transit


It is likely that it will take your package a little longer to reach its destination, depending on what distance it has to travel, or even if it has to travel internationally, depending on how long it will take it to travel.


For international shipments, it may be necessary to clear customs prior to delivery, which could cause a delay in the delivery process, as well.

Carrier Delays

Weather conditions or high package volumes can lead to temporary delays for carriers, as a result of weather conditions or high package volumes, particularly during peak shipping seasons, which are usually the busiest times for companies in the shipping industry.

Tracking Updates

If a package is not scanned at one or more of these points (which may occur for a variety of reasons), it may seem that there is a problem with the shipment. # stuck in transit

If the package is not scanned at one or more of these points (which may occur for a variety of reasons), it may seem as though the shipment is stuck in transit.

If you are concerned about the status of your package that has been “in transit” for an unusually long period of time, the customer service department at USPS can offer you the most accurate and up-to-date information about it.

In order to get the most accurate and up-to-date information about the status of your package, you should make sure you have your tracking number at hand when you contact the courier service.

How to track a USPS package?

USPS offers several ways for you to check the tracking status of your package. One method is to look at the following:

  1. Your package’s tracking number can be entered on the USPS website’s tracking portal
  2. For a step-by-step process, you can use the USPS app on your smartphone
  3. To check on the status of your order, call the US Postal Service
  4. Enabling USPS to send you SMS messages when your package’s status is updated

It is possible to follow along your shipment details on your dashboard in the event that you purchased your shipping label from a third-party provider such as ShipBob, in which case you can click on the details of your shipment, if you wish to do so.

Although, as a matter of fact, it is important to note that in our experience, you will be able to follow along with your package as it travels to its final destination via the USPS website, which offers the most comprehensive and detailed tracking status update information of any website we have seen.

Where Can I Find the Tracking Number?

It is possible to find the tracking number in many different places. For example, your shipping receipt from the post office, sales receipt from the retailer, or email confirmation you received from can contain the tracking number.

Moreover, USPS assigns each package a unique identification number or code. This identification number or code can be scanned by USPS if the tracking information is printed on a barcode or on a shipping label.

How to track a package without a USPS tracking number?

In the absence of a USPS tracking number, it can be difficult, but not impossible, to track your parcel if you do not have one.

It is best if you get in touch with USPS customer service or the shipping software provider’s support team in order to find out how to track your package.

You may need to know certain information before speaking with a customer service representative, such as the following:

  • Your package’s service type (for example, First-Class Package Service, Priority Mail, Priority Mail Express, or Parcel Select Ground).
  • Address for delivery
  • The shipment’s value
  • And other information

These details may be used by USPS or a third-party provider for tracking down your package and providing status updates.

Your shipping company will probably also give you a tracking number so that you can keep track of how your package is doing. It’s considered one of the best shipping strategies by shipping companies.

What exactly does “Carrier Picked up the package” Mean?


It is not uncommon for a USPS package to get caught up in the intricate dance of logistics for a moment, and then to fall back into the limbo of “In Transit” for a period of time.

It has been explored in this blog, which a number of factors can contribute to this type of situation, such as routine processing delays along the shipping route or unexpected obstacles.

When it comes to package tracking, one of the most important lessons for recipients to learn is the importance of patience and proactive engagement.

While delays can be frustrating, by understanding possible reasons for them, recipients will be able to make informed decisions about their packages.

If we need to contact USPS customer service to get more information regarding the tracking updates or allow a little more time for the package to reach its destination, we use knowledge as a compass to guide us through the intricacies of the shipping journey.

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