How to Fix Amazon orders not showing? Amazon is a world-renowned online shopping platform with a wide selection and convenient services. Millions of shoppers have found it to be a favorite due to its wide selection and convenient services.
A common issue that many Amazon users have encountered is their orders not showing up in their accounts, and even the most reliable systems can encounter hiccups from time to time.
This post will show you how to fix orders that do not appear on Amazon. There are few things more frustrating than ordering from Amazon and having it not appear the way you expected.
If you are having problems with your Amazon order, whether there are missing orders or delayed information, this blog might be able to help. # Amazon orders not showing
Why Are My Amazon Orders Not Showing Up
Amazon orders that don’t appear may be the result of a delay in processing, a failed payment transaction, technical difficulties, a different account, an order error, order filtering problems, or archived orders. # Amazon orders not showing
Problems With Order Filtering
Amazon’s “Your Orders” tab provides a complete history of a buyer’s purchases in one place. When viewing orders through a date range filter, it is important that you use the correct date range filter.
If you pick the wrong date, you may not be able to locate the exact sequence you are seeking.
Failed Payment Transactions
Amazon may not be able to execute your order effectively if the payment method linked to your Amazon account is not functional.
Insufficient funds, expired credit cards, or problems with online banking are just some of the reasons why a payment cannot be made. # Amazon orders not showing
Delay In Processing
Processing and fulfillment delays are a likely cause of Amazon orders not materializing. Because Amazon processes millions of orders every single day, there will be delays in either their fulfillment facility or their systems on occasion.
Error In Ordering
There is a high likelihood that customers will back out of the checkout process before completing their order. If you do this, your order will not be placed; if you leave the checkout page before completing the transaction, your order will not be placed.
If you did not receive a confirmation email after placing your order, it is possible that it wasn’t processed correctly.
Different Account
In addition, your Amazon account may be experiencing a problem, which would explain why your orders haven’t arrived. In some cases, if you have more than one Amazon account, orders you place on Amazon may be linked to a different account than the one you are signed into right now. # Amazon orders not showing
Archived Orders
A customer can conceal or archive an order from their order history, which may result in confusion about the order’s status. If this occurs, the order will not appear in your regular order history.
Technical Issues
Often, Amazon orders do not appear because of technical difficulties with the Amazon website or app. Amazon’s website and app are constantly updated and running smoothly. Bugs can cause orders to disappear.
How to get your order history from Amazon?
If you want to view details of your past purchases on Amazon, you can access your order history by following these steps:
Access Your Amazon Purchase History:
- Create an Amazon account by visiting Amazon.com.
- Click Accounts & Lists on the top right below your name.
- The drop-down menu will allow you to select Account.
- Select Download Order Reports from the Ordering and Shopping Preferences section.
Use a Quick Set Option:
- A box containing Quick Set Options is located at the top of the page, Request Order History Report.
- A quick snapshot of items from the past month, the past 30 days, last year, and year to date is provided in these reports.
- When you select a report, the fields to the left will populate automatically.
- In order to receive orders, returns, or refunds, you must change the Report Type.
- Enter a title for your report if you wish.
- Report on a pick request.
Create an Order History Report:
- Create a custom report to see items, orders, returns, or refunds in a specific date range.
- Click the drop-down list in the top section of the page to select the Report Type.
- If you want to use today as the end date, enter the start date and end date.
- Report names can be entered optionally.
- Choose Request Report from the menu.
Download Your Amazon Order History:
- If your report is ready, you will receive an email at the address associated with your Amazon account.
- There is a link in the email that allows you to download the report and another that lets you see all of your reports at once.
It is important to note that these are general instructions and may vary slightly based on your location and Amazon’s specific website version. # order history from Amazon
Where did orders go on Amazon app?
If you are using the Amazon mobile app for iOS or Android, the order list will look different depending on the app version and the device. # Where did orders go on Amazon app
The following instructions will help you locate your orders:
The following steps will guide you through the installation process on Android:
- Once you have downloaded the Amazon Android app, launch it.
- Open the main menu by tapping the three horizontal lines in the upper left corner of the application.
- Your order history can be accessed via the “Your Orders” option in the main menu.
- Click the order you wish to view, track, or perform any other actions related to the order.
For iOS (iPhone/iPad):
- You can follow the instructions on your iOS device once you have launched the Amazon app.
- To open the main menu, tap either the hamburger icon or three horizontal lines in the upper left corner.
- On the main menu, select “Your Orders” to view your order history.
- Tap any order for details, tracking, and other options. You can view recent orders as well as past orders.
If “Your Orders” doesn’t appear over time, look for a similar label like “Orders,” “Order History,” or use the search function within the app if the interface has been updated. Update your device to the latest version from the app store if it has an older version. # Where did orders go on Amazon app
How To Fix Amazon Orders Not Showing Up?
Here are the steps to resolve the issue where orders placed on Amazon aren’t visible:
Check Your Internet Connection
It is necessary to have a stable and reliable internet connection to fully access Amazon’s pages, especially the “Your Orders” page.
A reboot of your modem or router may help you restore your internet connection if you are experiencing intermittent connectivity problems.
Also, make sure that your internet connection is fast. You may not be able to access or use the Amazon app if your internet connection is slow.
Clear Browser Cache
The problem may not be resolved by clearing your browser’s cache and cookies, so you may have to refresh the page or log out and back in again. Your browser’s cache stores temporary files from websites you’ve visited, and your browsing history is stored in cookies.
When you encounter problems using a website or app, follow these steps to delete your browser’s cache and cookies.
- To get started, launch Google Chrome.
- Right-click on three dots in the upper right corner of the screen.
- Your browser history can be cleared by clicking the More tools button.
- Click the time range you wish to remove from the top menu. If you want to remove everything, click All time.
- Make sure the “Cookies” and “Cache” boxes are checked.
- Next, the data needs to be cleared.
Check The Order Status
Once you log into your Amazon account, you’ll find this option under “Your Orders.” If your Amazon item hasn’t arrived yet, you should first check its status.
You can view all recent orders here, along with their status.
Changes in your account might take a while to appear if Amazon hasn’t processed your order yet. Amazon receives and processes hundreds of orders each day, so it may take some time for changes to appear.
Log Out And In
In some cases, after you have checked the order status, orders may not appear on the website or app due to technical difficulties. After you have checked your order status, if it still doesn’t appear on the website or app, please refresh the page or sign out and log back in.
You will need to use your original email address and password to log back into your account after clicking the “refresh” button on your computer. In the “Your Account” section, click “Sign Out” to log out and then back in.
Uninstall And Reinstall The Amazon App
A malfunction of the Amazon app may prevent your Amazon purchases from showing up in your app. If this occurs, please reinstall the app.
If you wish to reinstall the Amazon app, you can simply delete it and reinstall it:
- Tap and hold the Amazon icon on mobile devices to access the “Uninstall” menu.
- Using the “Uninstall” or “Remove” buttons, you can remove the app.
- Click “Install” after searching for “Amazon” in the app store and follow the instructions on screen.
Validating Amazon’s Country Settings
Your country settings may be incorrect if you’re unable to place orders on your Amazon account. It is extremely important to update your Amazon account’s country settings after moving recently or making purchases through a different Amazon website.
It is often overlooked as a possibility.
Checking your Amazon country settings is as simple as following these steps:
- You can access the Preferences tab after navigating to Manage Your Content and Devices.
- The country settings can be changed by clicking the Change button.
- Once your address has been entered or selected, click the Update button.
Use the search box on the “Your Orders” page
When you enter specific and exact search terms on Amazon’s “Your Orders” page, you can find the order you are looking for. For example, if you are searching for a product, order number, or seller, you can use the search box.
When choosing the filters, make sure the time range matches the search period. If you have not paid attention to the dates, you may not be able to locate any orders.
Remove Browser Extensions
Having add-ons enabled may prevent you from seeing Amazon orders in your browser. Add-ons can interfere with your ability to view Amazon orders.
Add-ons can be disabled to disable your browser
- You can access the menu by clicking three vertical dots on the browser’s toolbar.
- From the Tools menu, select Extensions to access the Extensions options.
- The Add-on is disabled and removed with one click when the Enabled checkbox is deselected.
Contact Support
Following all the steps above, if your Amazon orders haven’t arrived after following them, contact Amazon’s customer support department.
How to change the address of an order in Shein?
Conclusion
If you are frustrated that your Amazon orders are not showing up, you should know that there are solutions available to you. Offering an e-commerce-friendly shopping experience is essential, and Amazon aims to deliver exactly that.
Occasionally, Amazon’s convenience can be disrupted by technical glitches and order display problems.
The fact that technology can fail doesn’t mean that your Amazon shopping experience has to be interrupted or hampered, because you can easily troubleshoot the problem and resolve it.
