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How long does Canada post hold a parcel before returning it to sender?

How long does Canada post hold a parcel before returning it to sender? A question that resonates with many recipients is how long Canada Post holds onto packages before deciding their fate in the intricate dance of parcel deliveries and logistics.

When timelines are unclear, individuals may become concerned about the fate of their shipments, turning anticipation into concern.

Throughout this blog post, we explore the intricacies surrounding the duration Canada Post keeps parcels before returning them to the sender.

We will explore the nuances of this temporal window and learn how the fate of our cherished packages is influenced by a number of factors.

How long does Canada post hold a parcel before returning it to sender?

A domestic parcel is normally held at a post office for pickup for 15 calendar days under normal circumstances. It is a standard holding period that gives recipients ample time to retrieve items that could not be delivered. Canada Post will return a package to the original sender if it remains unclaimed after 15 days.

Canada Post has suspended its normal 15-day hold period as a result of the COVID-19 pandemic. Parcels left at the post office for pickup will not be returned to the sender until further notice due to the COVID-19 pandemic.

The post office asks customers who are sick or are self-isolating to delay their visit until it is safe to pick up their parcel.

The official website of Canada Post provides more detailed information, as well as customer service information.

How long does Canada Post hold a package?

It varies depending on the type of package and the specific service used for shipping how long Canada Post holds the package before taking action.

Packages are typically held for 15 days from the date of delivery attempt based on the specific service used for shipping.

During this time, the recipient can pick up the package at their local post office or arrange for a redelivery. If the recipient does not pick up the package, it will be returned to the sender.

Depending on the return policy specified by the sender or shipping service, it is crucial that recipients keep track of their packages’ tracking information and quickly pick up their packages.

The holding period may have to be extended if the package requires additional customs clearance. For example, if the package requires additional clearance, the hold period may be extended.

How to Request Parcel Holding with Canada Post?

The parcel holding service offered by Canada Post is an easy and convenient way to keep your package safe when you are not available to receive it. Prepare your parcel for delivery by following these steps:

Following are the steps you can follow to request a hold on your parcel from Canada Post:

  1. Online:
    • To find out more about Canada Post, visit their website.
    • Your address and identification information should be entered.
    • Decide how long the service will last.
    • You can use a credit card to make a payment.
  2. At a Post Office:
    • Rather than going to the post office, fill out the order form at home.
    • You can find your nearest post office there.
    • The form and your ID must be shown.
    • Pay.

If you are ordering on behalf of someone else, you’ll need a government-issued photo identification and proof of authorization if you do not already have a Canada Post account.

The official website of Canada Post provides more detailed information, as well as customer service information.

Why doesn’t Canada Post deliver to my door?

In order to ensure that all parcels and letters are delivered directly to you, Canada Post tries to deliver them directly to your door. However, there may be several reasons for this not to be the case.

How long does Canada post hold a parcel before returning it to sender

Sender’s Request:

It was requested that Canada Post leave a notice card for you at the address provided by the sender.

Package Size

If the item is more than 500 metres from your house then it is not appropriate to place it in a community mailbox that is located more than 500 metres from your house.

Issuing Keys

It is our pleasure to inform you that Canada Post will be issuing keys for your community mailbox.

In the event that you have been home all day and received your item in the mail instead, it is likely that this is due to one of these reasons. If you have experienced inconsistent or irregular mail delivery, you should report it to Canada Post or ask for assistance.

It is best to visit Canada Post’s official website to find out more specific information or to contact their customer service department for further assistance

Canada Post’s Policy on Parcel Holding for Different Services

Depending on the service provided by Canada Post and the circumstances surrounding the parcel transfer, Canada Post holds parcels.

If you are not familiar with the terms and conditions of Canada Post’s parcel holding policy, you should look at some of the key bullet points shared below.

  • The hold period for regular mail is 15 days from the date the delivery attempt was made.
  • For expedited parcels, it can take up to seven business days for them to arrive.
  • It takes 5-7 business days to process priority parcels.
  • Parcels sent through Xpresspost are held for five to seven business days.
  • A parcel sent internationally is held until it has been cleared by customs and picked up by the recipient.
  • From the time the parcel is picked up at the pickup location, FlexDelivery holds the parcel for 15 days.
  • A Card-for-Pickup parcel is held for 15 days after it has been attempted to be delivered.
  • Parcel delivery to Community Mailboxes is held for a period of 10 to 15 days, depending on the location.
  • In the event that the recipient is unavailable for delivery, signature items are held for pickup.

Main Reasons Why Canada Post May Hold a Parcel

The chances are that Canada Post will hold a parcel for a number of reasons. You need to understand what the reasons are so that a smooth delivery process can be achieved.

I am going to give you some of the main reasons why Canada Post may hold a parcel. Let’s see what they are.

Customs Clearance: 

It is possible that if the parcel is sent internationally, it will have to go through customs clearance. The customs authorities inspect the package to determine duties and taxes, and ensure that the package is in compliance with import regulations.

This process may take some time, which may cause a temporary hold on the package.

Security Concerns: 

It is possible that Canada Post may hold a parcel due to security concerns. Items that are suspected to be suspicious or potentially hazardous may be subject to further inspection or may be held until it is determined safe for delivery.

Incorrect Address: 

In the event that the package’s address is incomplete, inaccurate, or unclear, Canada Post may hold the package and will ask the sender or recipient to verify with them the correct location for delivery.

Insufficient Postage: 

In the case of insufficient postage being paid by the sender, or if the recipient does not adhere to the correct shipping guidelines, Canada Post can hold the parcel until the recipient covers the postage deficit.

Recipient Unavailability: 

Canada Post will hold the parcel at the local post office for a specific period when the recipient is not present at the delivery address during the first delivery attempt.

This allows the recipient to collect the package or request a redelivery if the recipient is not present at the delivery address.

Weather or Natural Disasters: 

Occasionally, severe weather conditions or natural disasters can cause disruptions in mail delivery services. In these instances, Canada Post may temporarily hold parcels until it is safe to resume regular operations again.

Canada Post Delivery But Not Received Complete Guide


Having explored the temporal dimensions of Canada Post’s parcel holding policy for the past several months, we have come to realize that proactive engagement is the best way to ensure that packages are received safely and in a timely manner.

Knowing how long Canada Post holds parcels before considering a return to sender isn’t just about meeting deadlines; it’s about actively participating in the smooth operation of the postal system by understanding the timeframe within which parcels are held before a return to sender is considered.

To conclude, the recipient plays an extremely important role in this process. In order to successfully receive parcels, it is critical to keep an eye on tracking information, to stay informed about delivery attempts, and to address any notification or request for action promptly.

With our commitment to responsibility and awareness, we will not only be able to protect our packages from untimely returns, but we will also be able to improve the overall efficiency and reliability of Canada Post’s parcel delivery services.

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