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Certificate Of Good Conduct

How to apply for Certificate Of Good Conduct in Kenya?

Applying for a Certificate of Good Conduct in Kenya is an essential step for individuals seeking employment, business permits, or even travel opportunities. This document, issued by the Directorate of Criminal Investigations (DCI), verifies that an individual has no criminal record or pending cases, serving as proof of their lawful conduct.

Whether you’re applying for the first time or renewing, the process is now more streamlined with online applications through the eCitizen portal. In this blog, we will guide you through the steps to apply for a Certificate of Good Conduct, ensuring a smooth and efficient process.

About certificate of good conduct

A Certificate of Good Conduct in Kenya is an official document issued by the Directorate of Criminal Investigations (DCI) that serves as proof that an individual has no criminal record or pending cases.

This certificate is often required for various purposes, such as job applications, business licensing, immigration processes, and educational opportunities.

It is particularly essential for individuals seeking employment, as many employers require it to verify the applicant’s background and ensure they have a clean legal history.

The process of obtaining a Certificate of Good Conduct has been made more efficient with the introduction of online applications through the eCitizen platform.

After submitting the application and making the required payment, applicants are required to visit a designated DCI office for fingerprinting, which is a key step in the background check process. Once approved, the certificate is valid for one year, after which it must be renewed if still required.

Requirement for application of Certificate of Good Conduct

To apply for a Certificate of Good Conduct in Kenya, you need to meet the following requirements:

  1. eCitizen Account
    You must have a registered account on the eCitizen platform. If you don’t have one, you can easily sign up using your national ID number and other personal details.
  2. National Identification (ID)
    For Kenyan citizens, a valid national ID card is required. Non-citizens will need their passport for identification.
  3. Passport-sized Photo
    A recent passport-sized photo will be required during the online application process. Ensure that the photo is clear and meets the specifications provided on the eCitizen platform.
  4. Fingerprinting
    After applying online, you will be required to visit a DCI office or Huduma Centre for fingerprinting. This is a mandatory step in the background check process.
  5. Application Fee
    The application costs Ksh 1,050, which is payable through mobile money (M-Pesa) or other payment methods available on the eCitizen portal.
  6. For Non-Citizens
    Non-Kenyan residents applying for the certificate will need to provide a valid passport, a visa or work permit, and undergo the same fingerprinting process.

Once all the requirements are met and the application is submitted, the DCI will process your request, and the certificate will typically be ready within 1 to 2 weeks.

Certificate Of Good Conduct
Certificate Of Good Conduct

How to Apply for a Certificate of Good Conduct in Kenya?

Applying for a Certificate of Good Conduct, also known as a Police Clearance Certificate, is a straightforward process in Kenya. This certificate is essential for various purposes, including employment, travel, and business transactions. Here are the detailed steps and necessary information:

Create an eCitizen Account: 

Start by creating an account on the eCitizen portal if you do not already have one. This portal is used for various government services, including the application for the Certificate of Good Conduct. # How to Apply for a Certificate of Good Conduct in Kenya?

Log In and Access DCI Services: 

Once your account is set up, log in and navigate to the Directorate of Criminal Investigations (DCI) services. Select “Get Service Now” under the Certificate of Good Conduct section.

Fill Out the Application Form: 

Complete the online application form with accurate personal details. Ensure that all information is correct to avoid delays in processing.

Payment: 

Pay the application fee of Ksh 1,050 through the available payment methods such as M-Pesa or a debit/credit card. After payment, download and print two copies of the invoice and the C24 fingerprint form.

Fingerprinting: 

Present the printed C24 form and invoices, along with your original ID, at the DCI headquarters or any other designated location for fingerprint processing. In Nairobi, the DCI headquarters is located on Kiambu Road. Huduma Centres across the country also offer fingerprinting services.

Submission and Processing: 

After fingerprinting, submit the documents for processing. The DCI will review your application and conduct a background check. The processing time typically ranges from one to two weeks.

Collection: 

Once the certificate is ready, you will receive a notification via email or SMS. You can then collect the certificate from the DCI office or the designated collection point.

Usability and Duration: The Certificate of Good Conduct is valid for one year from the date of issuance. It is widely used for job applications, visa applications, and tender processes, among other purposes. It is advisable to renew the certificate annually if you frequently require it for official purposes.

By following these steps and meeting the requirements, you can obtain a Certificate of Good Conduct in Kenya, ensuring compliance with various legal and professional standards. # How to Apply for a Certificate of Good Conduct in Kenya?

How Much Does It Cost to Apply for a Certificate of Good Conduct in Kenya?

Applying for a Certificate of Good Conduct in Kenya involves a specific fee structure. The total cost for obtaining this certificate is Ksh 1,050.

This amount is broken down into Ksh 1,000 for the police clearance certificate itself and an additional Ksh 50 as a processing fee. # Cost to Apply for a Certificate of Good Conduct

The payment can be made through various methods, including mobile money services like M-Pesa, cash, or credit/debit cards. Once the payment is completed, applicants need to download and print two copies of the payment invoice and the C24 fingerprint form from the eCitizen portal.

These documents are essential for the fingerprinting process, which is a crucial step in the application.

The Certificate of Good Conduct is valid for one year from the date of issuance. It is widely used for job applications, visa applications, and tender processes, among other purposes. Therefore, it is advisable to renew the certificate annually if you frequently require it for official purposes.

By understanding the cost and the payment process, applicants can ensure a smooth and efficient application for the Certificate of Good Conduct in Kenya.

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How long does it take to get a certificate of good conduct in Kenya?

The processing time for a Certificate of Good Conduct in Kenya typically ranges from one to two weeks. However, it can sometimes extend up to a month, depending on various factors.

The Directorate of Criminal Investigations (DCI) is responsible for processing these certificates, and they use a biometric system to capture and verify applicants’ fingerprints.

Reasons for Delays

Several reasons could contribute to delays in receiving your certificate:

  1. High Volume of Applications: The DCI often experiences a high volume of applications, leading to backlogs. For instance, as of November 2023, there was a significant backlog of over 390,000 applications.
  2. System Downtime: Technical issues, such as system downtimes or breakdowns of printing machines, can also cause delays.
  3. Verification Process: The DCI conducts thorough background checks to ensure the applicant has no criminal record. This process can take longer if there are any discrepancies or if additional information is required.
  4. Priority Cases: The DCI may prioritize certain applications, such as those for individuals needing the certificate for urgent medical treatment or travel.

If your application is taking longer than expected, it is advisable to check the status through the eCitizen portal or visit the nearest Huduma Centre for assistance. Understanding these potential delays can help manage expectations and plan accordingly.

Conclusion

Obtaining a Certificate of Good Conduct in Kenya is crucial for various personal and professional pursuits. By following the outlined steps, you can easily apply for this document and enhance your prospects, whether for employment or other official purposes.

With the convenience of the eCitizen platform, the application process is simpler and more accessible than ever. Don’t delay—ensure you’re prepared with your Certificate of Good Conduct and confidently move forward in your career or business journey.

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